Claudio Suharno
Design strategist who actually ships valuable product experience
I design scalable user interfaces and experiences, optimising efficiency for complex use cases
Saving cost with a scalable user authentication design
Verifying user activity in a large scale product isn't just security, it's cost. We kept it direct over festive, where authority mattered more than delight.
- Bukalapak
Improving checkout paid rate•Executed during Bukalapak’s rebranding; clearing usability debt and fix broken user journey leads to paid rate increases by 1% and GMV by 2%
Summit GlobalReduce policy setup onboarding time from days to less than 5 minutes•We helped finance team to configure policies in under 5 minutes. Removing bottlenecks, reducing errors, and speed up adoption.
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Summit Global 2021 - NowProduct Designer
We are shaping efficient payables workflow for Singapore-based professional services.
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Bukalapak 2018 - 2021UX Designer
E-commerce platform serving millions of consumers in Indonesia.
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Tech in Asia 2016 - 2018UI UX Designer
An online media, events, and job platform to build and serve Asia's tech and startup community.
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Computer Science Faculty, University of Brawijaya 2015 - 2016Web Designer
An internal student employment initiative for faculty projects. I designed internal alumni social media portal and lecturer jumbotron attendance.
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Go-Auto 2015UI Designer (Intern, Project Based)
Go-Auto was an online platform for automotive services, provided by Go-Jek. I designed their mobile app UI for product order and service review user journey.